All packages are shipped in the continental United States (lower 48) via UPS Ground. Shipments to Alaska, Hawaii and Canada may incur additional charges. All shipments require a delivery confirmation signature. If you require faster shipment, please contact online sales at (877) 707-2229 x20 for other shipping options.

Delivery Time

Once your order is received, order processing generally takes 2 days. You will receive notification of shipment with a UPS tracking number. UPS Ground Shipping is 5-7 business days, excluding weekends and holidays. We do not ship products on weekends or holidays.

Item Availability

If an item is out of stock you will see a notification in red underneath the selected item. If there is any additional stock issue after the order is placed you will be notified by online sales.

Refusal of Delivery / Undeliverable

Packages refused for delivery or not deliverable (at UPSs discretion), the customer will be responsible for actual shipping charges incurred by Lone Star Baby & Kids. Actual charges may be substantially higher than any special shipping promotions being offered. Once a package is received back in our warehouse either a credit will be applied to the original credit card less the actual shipping charges or a 2nd shipping charge will be applied to reship the package.

UPS Re-routed Packages

Any packages rerouted because the customer provided an incorrect shipping address, changed the shipping address or any other reason that causes UPS to reroute, will incur additional shipping charges. Lone Star Baby & Kids will immediately charge the customer for any additional shipping charges incurred because of these reasons. If you need a package shipped to an address different than the address entered on the order, please contact us prior to processing your order. It is the responsibility of the customer to provide an accurate shipping address.